Why me??

Degens once sat at work when suddenly... THE PHONE RANG!
After greeting the customer in the usual way, Degen became silent and listened.

Indian customer: "Actually, I was wondering. Is it ok to remove the battery from my laptop, while the laptop is running?"

Strange, Degen thought, why would he want to do that?

"No, I think that would be a bad idea"

he said.

Indian customer: "Okay, because I did, and now I wonder, can I put it back in again, or should I shut down the computer first?"

Degen spoke:

"No, I strongly suggest that you shut down the computer before trying to insert the battery"

Indian customer: "Ok, thank you" *click*


Why do we even bother?